FAQ's
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long will my order take to arrive?
Personalised orders usually are delivered within 3–5 business days. Once your order is on its way, we’ll send you tracking details. 💌
You can track your order from our order tracking page.
Do you ship all over India?
Yup! We’re on a mission to deliver happiness across India. 📦
Do you ship internationally?
Not yet, but we’re working on it! For now, we’re keeping it local and only shipping across India. Stay tuned for future updates — we’ll make sure you’re the first to know when we go global! 🌎
Can I return or exchange a personalised item?
Since each item is made just for you, we don’t accept returns on personalised products. But no worries, if there’s any issue with quality or damage, we’ve got your back. Just reach out to our support team, and we’ll take care of it. 💖
Products & Orders
Below are some of are common questions about orders
Do you accept Cash on Delivery orders?
We currently don’t offer cash on delivery (COD). But don’t worry, we’ve got plenty of easy, secure online payment options to make your checkout experience smooth and stress-free.
Can I personalise my organiser?
Yes, if you see the personalisation option on the product page, just add your name (or hers) at checkout. If you don't see it, that piece isn't available for personalisation yet.
What if I received a damaged product?
Send us a picture and your order number at helpmebae@thebaeshop.com or chat with us on WhatsApp. We’ll sort it out super quickly.
Can I gift The Bae Shop products to someone?
100%. You can even leave a cute note at checkout, and we’ll make sure it feels extra special.
Do you take up bulk/corporate orders?
Yes, pls reach out to us from here.